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Real situations

Italian at the Doctor: What to Say and How to Understand the Answers

The Italian phrases you need to book a visit, describe a symptom and understand the doctor, with typical questions and ready answers.

In short

At the doctor you need four things: booking, describing what you feel, understanding the questions and understanding the instructions. A few ready phrases for each are enough, and you can always ask the doctor to repeat more slowly.

Before you go

In Italy you usually start with the medico di base (general practitioner), assigned through the local health authority (ASL) and linked to your health card, the tessera sanitaria. For a specialist visit or tests, your GP gives you an impegnativa (referral), and booking is often done at the CUP (the central booking centre) or with a private specialist.

For emergencies there is the pronto soccorso (emergency room), and the single emergency number is 112.

1. Booking an appointment

2. Describing what you feel

One simple, precise sentence is worth more than a long sentence full of mistakes.

3. Understanding the doctor's questions

These are questions you hear almost every time.

And the instructions during the visit:

4. When you do not understand

Asking to repeat is normal, and doctors prefer it to a misunderstanding.

5. Understanding the instructions

Before you leave, ask these questions.

If you need a certificate for work, say it before the end of the visit: "Mi serve un certificato per il lavoro."

How to train

Reading the phrases is not enough. Say them out loud, and repeat the whole dialogue with someone who plays the doctor and answers you in Italian. It is one of the situations I train in the course: explaining what you feel, understanding what you are told and booking a visit.

If you want to start from here, you can find the plans on the home page.

Frequently asked questions

How do you say "it hurts" in Italian?

"Mi fa male" followed by the body part: "Mi fa male la schiena" (my back hurts), "Mi fa male la gola" (my throat hurts). For plurals: "Mi fanno male i piedi".

How do I book a doctor's appointment in Italy?

For your GP you call or go to the surgery and ask for an appointment. For specialists and tests you usually need the GP's impegnativa, and you book at the CUP or at a private clinic.

What do I say if I do not understand the doctor?

Say "Può parlare più lentamente, per favore?" or "Può ripetere?". If you miss a word, ask: "Cosa significa [word]?".

Want to practise speaking with me?

A real situation in every lesson, small groups and corrections of your voice messages. See how it works, or start from your level.